Privacy Policy
We Form Online Ltd's unified Privacy and Data Protection Policy, in line with the UK GDPR, the EU GDPR and the Data Protection Act 2018.
Last updated: August 2026
Who we are
Data Controller: We Form Online Ltd (Company Registration No. 10852152, ICO Registration No. ZB162162).
Governing laws: UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and EU General Data Protection Regulation (EU GDPR).
Data protection contact: [email protected] or by post to: Data Protection Manager, We Form Online Ltd, Kings Court, London Road, Stevenage, United Kingdom, SG1 2NG.
1. Important information and who we are
We Form Online Ltd (“We Form Online”, “our”, “us”, “we”) has ownership of this website and its various functions, and trades as We Form Online. For the necessary grounds of the Data Protection Act 2018 and UK GDPR, the information controller is We Form Online Ltd.
At We Form Online, we strongly value your confidentiality. In order to safeguard your privacy and explain how your personal information is used, our comprehensive Privacy Policy sets out the various parameters of how we gather, save, utilise, hand over, and reveal your information. Through the access and usage of WeFormOnline.com, including when referred to as the “Website” or “Site”, you are in agreement with this Privacy Policy and the various aspects that are listed within. Please read this Privacy Policy carefully to understand your rights.
- We do not knowingly collect information that relates to children and our website is only intended for 18 and above years old visitors.
- This Privacy Policy complements the other notices (including our Terms and Conditions) and was not created to supersede them.
- We are the information controller and accountable for your personal information.
- We Form Online has appointed a Data Protection Manager (DPM). If you have any queries about this Privacy Policy, or any wishes to exercise your information protection rights, please contact our DPM in writing by email to [email protected] or by post to the registered office address above.
- You have the right to make a complaint at any time to the Information Commissioner's Office (ICO) at www.ico.org.uk. We would, however, like the opportunity to deal with your concerns before you contact the ICO so we encourage you to contact us first and we will look to resolve the matter.
- Our website may have links to third-party websites, plug-ins and apps. By connecting or clicking on these links please be aware that you may be allowing third parties to share or gather your personal information. We do not have any control over these third-party websites, plugins or apps and we will not be held responsible for their privacy policies. Please make sure to read their privacy policies to recognise what personal information they collect about you and the way in which this information is used.
2. Your responsibility to inform us of updates
It is imperative that the information we have about you is correct and up to date. Please ensure we are aware of any changes to your personal information during your business relationship with us.
3. The information we collect about you
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender, nationality, passport copy, national identity card copy, proof of identity photo, and ultimate beneficial ownership declarations.
- Contact Data: includes billing address, residential address, business address, email address, telephone numbers, and fax numbers.
- Financial Data: includes payment card details (processed via secure PCI-compliant gateways) and bank account details.
- Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
- Usage Data: includes information about how you use our website, products and services.
- Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use, and share aggregated information. However, if we combine aggregated information with your personal information so that it can directly or indirectly identify you, we treat this as your personal information. We collect, store, and analyse customer's information, transaction data, and other relevant data to identify potential risks. The purpose of this processing is to prevent Money Laundering, Terrorism Financing and Proliferation Financing in accordance with relevant UK rules and regulations.
4. How personal information is collected
We gather personal information via the following methods:
- Direct Communications: You may provide personal information when you complete online orders, apply for products or services, subscribe to our services, create a user account, join our newsletter, or contact us by letter, telephone or email.
- Automated Technologies: When you browse or interact with this website, we may automatically collect personal technical and usage data using cookies and related technologies.
- Publicly Available Information: We may collect personal information from publicly available sources such as Companies House, the Electoral Register and credit reference agencies based inside the UK or European Economic Area (EEA).
- Third Parties: We may receive personal information from analytics providers, advertising networks, search information providers, and our suppliers such as payment providers, delivery services, website support and maintenance providers.
5. Mandatory disclosure of data to third-party partners and registries
To deliver international company formation and corporate services, We Form Online must share and transfer relevant personal and corporate data to vetted third parties:
- Local Partner Agents and Registered Office Providers: For incorporations outside our direct office locations, identity and UBO data are transferred to local partner agents, registered office providers, and corporate service agents in the target jurisdiction (including UK, Delaware, UAE, Estonia, Bulgaria, St. Lucia, Marshall Islands) solely to execute statutory filings.
- Banking, Financial Institution and Payment Partners: When you request a business account introduction, payment gateway solution, or corporate card setup, you authorize We Form Online to forward your identity, proof of address, and corporate profile to independent licensed partner banks, EMIs, and payment institutions (“Financial Partners”) for pre-approval and account opening.
- Official Government Registries: Data is submitted directly to official corporate registries (such as Companies House, Inland Revenue, and state registry offices) as mandated by corporate law.
- Independent Professional CPAs: Where bookkeeping or tax preparation services are ordered, data is shared with independent licensed CPA partners acting on your behalf.
6. International data transfers
When sharing your data with Partner Agents, registries, or Financial Partners located outside the UK or EEA, we ensure your data is protected by ensuring at least one of the following safety mechanisms is in place:
- Transfers to countries deemed to provide an adequate level of protection for personal data by competent authorities.
- Specific contracts approved by competent regulators which give personal data the same protection it has in the UK or EEA.
- Where transfer is strictly necessary for the performance of a contract between you and We Form Online to execute your international incorporation order.
7. Information security
We Form Online is dedicated to protecting and securing your personal data. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We Form Online personnel, agents, contractors and other third parties will only be allowed access to your personal information if they require access in order to perform their core business function, and they are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected personal information breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Information retention
We Form Online will only store your personal information for as long as necessary to fulfil the purposes we collected it for, including fulfilling our legal, accounting, tax or reporting requirements. We are legally obligated under UK Money Laundering Regulations and tax legislation to keep rudimentary information about our customers (including contact, identity, financial and transaction information) for six (6) years after our business relationship ends.
9. Your statutory legal rights
Under data protection laws, you have rights in relation to your personal data:
- Request Access to your personal data (Data Subject Access Request).
- Request Correction of the personal data that we hold about you.
- Request Erasure of your personal data, subject to legal retention duties.
- Object to Processing of your personal data where we rely on legitimate interests.
- Request Restriction of processing of your personal data.
- Request Transfer of your personal data (Data Portability).
- Right to Withdraw Consent where processing is based on consent.
If you wish to exercise any of these rights, please contact our DPM at [email protected].
Cookies
For how we use cookies and similar technologies, and how you can control them, please see our Cookie Policy.